225 West Main, P.O. Box 438, Harrison, MI 48625

This page was updated 06.13.13

















    911 Central Dispatch

Click on the following choices for important information regarding these types of phones:


** We welcome you to test your 911 service to ensure its going to the correct dispatch center. Simply call 989-539-7166 and ask the dispatcher to help you determine if the correct information is coming in by placing a test 911 call.
to advise dispatch of the test.


  1. The most reliable phone is the landline phone. Landline phones are connected to a telephone line in your home so there is an accurate and specific address as well as a correct call-back number associated with them.

  2. If the handset is cordless, instruct your child on how to turn the phone on and to remain close enough to the house/building to retain a signal. (Warning: If your home loses power, your cordless phone will NOT work.)


  1. If cell phones are charged, they can dial 9-1-1 even if there are no minutes left on the phone or no service plan in effect.

  2. Cell phones are mobile so there is not a specific address associated with them. (Clare County Central Dispatch is FCC Cellular Phase II capable. This means if your cell phone is a Phase II cellular phone that can transmit the longitude and latitude of a cell phone’s location, call-back number, and the name of the owner of the phone, the information may be received by the dispatch center.)

  3. Cell Phones need to be near working cell towers to work well. During long-term electrical outages, the towers you rely on to receive your cell phone signal may lose power.

  4. Different types of cell phones operate differently. Please instruct children, or others that are unaware, how to operate your particular cell phone.


  1. You do not need to deposit money in a payphone to make a 9-1-1 call; it’s a free call.


  1. Check with your VoIP phone provider to see if it provides 9-1-1 access. (Many vendors state they do provide 9-1-1, but they do not provide direct access to 911!)

  2. If your power is out, your VoIP service may also be out.

  3. When calling for emergency help, give your location (include cross streets) and call-back number. Many VoIP services do not provide this information.




The County of Clare does not discriminate on the basis of race, color, national origin, sex, religion, age or disability in employment or the provision of services.

Due to the possibility of human errors and/or delays in updating information on this site, Clare County, its officers, officials, employees, agents, volunteers or its public bodies make no warranties of any kind, including but not limited to warranties of accuracy regarding any information contained on this web site. It is intended to be an informational source for public access to county government.


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